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Volunteer Roles

The Welcome Centre is a warm and welcoming community space, offering a range of services to members. Volunteers are involved in all areas of work and make the whole thing possible.

BRR is a strong community and volunteers are an essential part of it. We offer a wide range of volunteer roles: from arts sessions or cooking in the kitchen to helping people access housing or running a mini-foodbank.

In the Main Hall, volunteer roles include:

     Reception: providing a warm welcome to BRR members, as well as providing all sorts of information to visitors, volunteers, members and staff.

     New Member Interviewers: having a friendly chat with people who want to join BRR, to find out if they are eligible and how we can help

     Destitution Support: providing both practical and pastoral support to those of our members who are destitute.

     Free Shop: managing donations of clothes and other goods, creating a “shop” where members can get things that they need, for free.

     Kitchen: on Wednesdays we have snacks and hot drinks, on Thursdays we have a huge feast as well. Kitchen volunteers prepare all this…and clean up afterwards!

     Arts and Crafts: running informal arts sessions, supporting people to be creative which can be very therapeutic.

    Welcomers: making sure no one in the hall is feeling isolated – starting up conversations, making introductions, sharing cups of tea and playing games.

Advocacy and Information Desk (AID) volunteer roles:

     Triage desk: the first point of call when someone needs help with their case, getting people into a waiting list for the support they need, meaning they can relax with a cup of tea while they wait.

     Advocacy caseworkers: one-to-one meetings helping people navigate the complex and adversarial UK asylum process.

     Admin support: helping keep the records straight.

Volunteer roles in our English classes:

     Teachers: preparing and delivering English classes.

     Teaching assistants: supporting teachers to deliver classes.

     All levels cover: a particularly skilled ESOL teacher to deliver classes at any of the 6 levels when cover is needed.

     BRILL Admin: keeping records of resources, attendance and other key information.

     BRILL assessments: carrying out short tests to asses new students’ levels of English.

Computer teacher: Working with a team of teachers to support students to improve their computer skills.

Crèche volunteer roles:

     Crèche volunteers: helping crèche staff to create a safe, welcoming and healthy place for young children of BRR members.

    Crèche liaison: working alongside the crèche staff to create a safe area in the main hall or Harriet Tubman room during lunch, where families can eat their meal.

Crèche volunteers will not be working without supervision from staff and require an enhanced DBS check.

We also have our own team of community interpreters for all the main languages spoken by our members, including Amharic, Arabic, Farsi, French, Kurdish, Mandarin, Somali, Tamil, Tigrinya and Urdu, among others! These volunteers are vital in all areas of BRR work.